Terms & Conditions
Website: qualityjewel.in
Business: QualityJewel
Category: Jewelry
Email: qualityjewel575@gmail.com
Phone: 9732821106
Address: Jagannath Nagar, Melaghata, P.S - Maheshtala, 24 Pgs (S), West Bengal – 700140
GST No.: 19AJSPN4233D1Z1
1. Introduction
Welcome to QualityJewel. These Terms & Conditions govern your access to and use of our website, qualityjewel.in, and your purchase of products through our online store. By visiting our website, browsing products, placing an order, or using any service provided by us, you agree to comply with these Terms & Conditions.
Please read these terms carefully before using our website. If you do not agree with any part of these terms, please do not use our website or purchase our products.
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable laws. If you are purchasing products on behalf of another person or organization, you confirm that you have the authority to do so.
We reserve the right to refuse service, cancel orders, or restrict access to our website where we reasonably believe these Terms & Conditions have been violated.
3. Product Information
QualityJewel makes reasonable efforts to ensure that product descriptions, images, specifications, sizes, colors, materials, and other information displayed on the website are accurate and up to date.
However, minor differences may occur due to lighting, photography, screen settings, manufacturing variations, or differences between actual products and displayed images. Such minor variations will not necessarily constitute a product defect.
Customers are encouraged to carefully review product descriptions, specifications, size information, and other available details before placing an order.
4. Product Pricing
All product prices displayed on qualityjewel.in are subject to change without prior notice. We make reasonable efforts to maintain accurate pricing information; however, errors may occasionally occur.
If an incorrect price is displayed due to a technical, typographical, or other error, QualityJewel reserves the right to cancel the affected order and provide an appropriate refund where payment has already been made.
Applicable taxes, delivery charges, discounts, and promotional offers will be displayed or communicated where applicable.
5. Orders and Acceptance
Placing an order through our website constitutes an offer to purchase the selected product. An order confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to accept, reject, modify, or cancel any order for reasons including product availability, pricing errors, suspected fraudulent activity, incomplete customer information, delivery limitations, or other operational circumstances.
If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.
6. Customer Information
Customers are responsible for providing accurate and complete information while placing an order. This may include the customer's name, phone number, email address, billing address, shipping address, and other necessary information.
QualityJewel will not be responsible for delivery delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated information supplied by the customer.
Customers should carefully verify all information before submitting an order.
7. Payment
We may provide multiple payment options depending on availability, including online payment methods and Cash on Delivery (COD), where applicable.
Customers agree to provide valid payment information and authorize the applicable payment provider to process the transaction.
Orders may be held, cancelled, or rejected if payment authorization fails, payment information appears suspicious, or fraudulent activity is suspected.
8. Shipping and Delivery
QualityJewel will make reasonable efforts to dispatch and deliver orders within the estimated timeframe provided on the website or during the ordering process.
Delivery times may vary depending on the destination, courier service, product availability, weather, public holidays, transportation conditions, or circumstances beyond our reasonable control.
Once an order has been handed over to the shipping or courier partner, certain delivery delays may be outside our direct control.
Customers should ensure that someone is available to receive the package at the provided delivery address.
9. Order Cancellation
Customers may request cancellation of an order subject to its processing and dispatch status. Once an order has been dispatched, cancellation may no longer be possible.
QualityJewel may cancel an order due to product unavailability, pricing or listing errors, suspected fraudulent transactions, delivery restrictions, incomplete information, or other legitimate reasons.
If an eligible prepaid order is cancelled by us, the applicable refund will be processed according to our refund procedures.
10. Returns and Refunds
Returns, replacements, exchanges, and refunds are subject to the applicable Return & Refund Policy of QualityJewel.
Customers should inspect their package and product promptly after delivery. If a product arrives damaged, defective, incorrect, or materially different from the ordered product, the customer should contact us within the applicable period specified in our return policy.
Products may need to meet specific eligibility requirements for return or replacement, including condition, packaging, tags, accessories, and proof of purchase.
Refunds, where approved, will generally be processed using the applicable payment method or another method communicated by QualityJewel.
11. Jewelry-Specific Conditions
Jewelry products should be handled carefully. Customers should follow any care instructions supplied with the product.
Exposure to perfumes, chemicals, cosmetics, moisture, sweat, water, extreme temperatures, or improper storage may affect the appearance or condition of jewelry.
Normal wear and tear, scratches, discoloration caused by improper care, accidental damage, or damage resulting from misuse may not qualify as manufacturing defects or eligible return reasons.
Where product-specific material or care information is provided, customers should review it before purchase and use.
12. Promotions and Discounts
QualityJewel may periodically offer discounts, coupons, promotional campaigns, limited-time offers, or other benefits.
Promotional offers may be subject to specific eligibility requirements, validity periods, product exclusions, minimum order values, or usage limits.
Unless explicitly stated otherwise, promotional offers cannot be combined with other offers. We reserve the right to modify, suspend, or withdraw a promotional offer at any time.
13. Website Use
Customers agree to use qualityjewel.in only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems.
- Introduce viruses, malware, or harmful code.
- Interfere with website functionality or security.
- Copy or misuse website content for commercial purposes without permission.
- Submit false, misleading, or fraudulent information.
- Attempt to disrupt the shopping experience of other customers.
Any misuse of the website may result in suspension or termination of access and may also lead to appropriate legal action.
14. Intellectual Property
All content available on qualityjewel.in, including logos, brand names, product photographs, graphics, designs, text, descriptions, layouts, icons, and other materials, is owned by or used lawfully by QualityJewel and is protected under applicable intellectual property laws.
Customers may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.
15. Third-Party Services
Our website may use third-party services such as payment gateways, logistics providers, analytics services, technology providers, or other service partners.
Third-party services may operate under their own terms and privacy policies. QualityJewel is not responsible for the independent policies or practices of third-party service providers.
16. Limitation of Liability
QualityJewel will make reasonable efforts to maintain website availability and accurate product information. However, we do not guarantee that the website will always operate without interruption, errors, delays, or technical problems.
To the extent permitted by applicable law, QualityJewel shall not be liable for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or products.
Nothing in these Terms & Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.
17. Privacy
Your use of qualityjewel.in is also subject to our Privacy Policy. We may collect and process information necessary to operate our website, process orders, provide customer support, facilitate payments and deliveries, and improve our services.
Customers should review our Privacy Policy for additional information regarding the handling of personal information.
18. Changes to These Terms
QualityJewel reserves the right to update, modify, or replace these Terms & Conditions at any time. Changes may be made to reflect business practices, legal requirements, technology updates, or improvements to our services.
The updated version will become effective when published on the website. Customers are encouraged to review this page periodically.
19. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any dispute arising from the use of our website, purchase of products, or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction over our business location, subject to applicable law.
20. Contact Us
If you have questions regarding these Terms & Conditions, products, orders, payments, shipping, returns, or other services, you may contact QualityJewel using the details below:
QualityJewel
Website: qualityjewel.in
Email: qualityjewel575@gmail.com
Phone: 9732821106
Address: Jagannath Nagar, Melaghata, P.S - Maheshtala, 24 Pgs (S), West Bengal – 700140
GST No.: 19AJSPN4233D1Z1
By using qualityjewel.in or placing an order with QualityJewel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.