Privacy policy

Effective Date: August 26, 2026
Website: qualityjewel.in
Business Name: QualityJewel
Business Category: Jewelry
Email: qualityjewel575@gmail.com
Phone: 9732821106
Business Address: Jagannath Nagar, Melaghata, P.S - Maheshtala, 24 Parganas (South), West Bengal, PIN Code – 700140, India
GSTIN: 19AJSPN4233D1Z1

1. Introduction

Welcome to QualityJewel. We respect your privacy and are committed to protecting the personal information you provide while using our website, qualityjewel.in. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you browse our website, create an account, place an order, contact us, or use any of our services.

By accessing or using qualityjewel.in, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

This policy applies to information collected through our website, customer support communications, order processing, marketing communications, and other interactions with QualityJewel.

2. Information We Collect

When you visit or use our website, we may collect different types of information depending on how you interact with us.

Personal Information

When you place an order, register an account, subscribe to our communications, or contact us, we may collect information such as:

  • Full name
  • Billing and shipping address
  • Mobile or telephone number
  • Email address
  • Order and purchase details
  • Payment-related information
  • Account login information, where applicable
  • Customer support communications
  • Information you voluntarily provide to us

We only request information that is reasonably necessary to provide our products and services.

Payment Information

When you make a purchase, payment information may be processed by our payment service providers or other authorized payment partners. QualityJewel may receive limited payment-related information, such as transaction status, payment method, or transaction reference.

We do not intend to store complete credit or debit card numbers, CVV numbers, PINs, or banking passwords on our own systems. Payment information should be entered only through secure payment interfaces provided by authorized payment processors.

3. Automatically Collected Information

When you visit qualityjewel.in, certain technical information may automatically be collected by our website, hosting provider, analytics services, or related technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • General geographic information
  • Pages visited
  • Time spent on pages
  • Referring website
  • Website navigation activity
  • Date and time of visits
  • Technical information about your device

This information generally helps us understand website usage, identify technical problems, improve performance, and provide a better shopping experience.

4. Cookies and Similar Technologies

QualityJewel may use cookies, pixels, tags, and similar technologies to improve the functionality and performance of our website.

Cookies are small data files stored on your device when you visit a website. They may help us remember preferences, maintain shopping carts, understand website traffic, and improve your experience.

We may use different categories of cookies, including:

Essential Cookies: These are required for important website functions such as navigation, shopping cart functionality, checkout, and security.

Performance Cookies: These help us understand how visitors use our website so that we can improve website performance.

Functional Cookies: These may remember preferences and settings to provide a more convenient experience.

Marketing Cookies: Where applicable, these may help us or our authorized service providers deliver advertisements or measure advertising effectiveness.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.

5. How We Use Your Information

We may use collected information for legitimate business and service purposes, including:

  • Processing and delivering your orders
  • Confirming purchases
  • Providing customer support
  • Communicating about orders and deliveries
  • Processing refunds, cancellations, or returns
  • Maintaining your account
  • Improving products and services
  • Improving website functionality and security
  • Preventing fraudulent or unauthorized transactions
  • Responding to questions and complaints
  • Sending service-related notifications
  • Providing personalized shopping experiences
  • Conducting internal analysis and business operations
  • Complying with applicable legal requirements
  • Sending promotional communications where permitted and appropriate

We do not use personal information for purposes that are materially incompatible with the purpose for which it was collected unless permitted or required by applicable law.

6. Order and Delivery Information

When you place an order with QualityJewel, certain information must be shared with relevant service providers to complete the transaction.

For example, your name, phone number, and delivery address may be provided to shipping and logistics partners so that your package can be delivered.

Such information is shared only to the extent reasonably necessary for fulfilling the order, providing delivery services, handling returns, or resolving delivery-related issues.

7. Sharing of Information

We do not sell or rent your personal information to third parties for their independent commercial use.

However, we may share information with trusted service providers when necessary to operate our business. These may include:

  • Payment processors
  • Shipping and logistics companies
  • Website hosting providers
  • Technology and IT service providers
  • Analytics providers
  • Customer support service providers
  • Marketing service providers, where applicable
  • Fraud prevention and security providers
  • Professional advisers
  • Government authorities or law-enforcement agencies when legally required

Service providers may process information on our behalf and are expected to use information only for authorized purposes.

8. Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful government requests
  • Comply with court orders or legal proceedings
  • Protect the rights or property of QualityJewel
  • Investigate suspected fraud or unlawful activity
  • Protect customers, employees, or other individuals
  • Enforce our website terms and policies
  • Protect the security and integrity of our website

We may also disclose information in connection with a business transfer, merger, restructuring, acquisition, or sale of assets, subject to applicable legal requirements.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include access controls, secure technology infrastructure, restricted employee access, monitoring, and other appropriate safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

You should also take appropriate precautions, including using strong passwords, protecting your account credentials, and avoiding sharing sensitive login information with others.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal compliance, dispute resolution, fraud prevention, and legitimate business requirements.

The length of retention may depend on the nature of the information and applicable legal or regulatory requirements.

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable law.

11. Third-Party Services and Links

Our website may use third-party services or contain links to external websites. These third parties may have their own privacy policies and terms.

QualityJewel is not responsible for the privacy practices, content, security, or policies of websites operated by third parties. We encourage customers to review the privacy policies of external websites before providing personal information.

12. Children's Privacy

QualityJewel does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

Our website and products are primarily intended for general consumers. If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us using the details provided below so that we can review and take appropriate action.

13. Marketing Communications

Where permitted by applicable law, QualityJewel may send promotional emails, SMS messages, WhatsApp communications, or other marketing communications regarding products, offers, discounts, new collections, or services.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us.

Please note that even after opting out of promotional messages, you may continue to receive essential transactional communications, such as order confirmations, shipping updates, payment notifications, and customer service messages.

14. Your Privacy Choices

Depending on applicable law, you may have certain rights concerning your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Ask questions about how your information is processed
  • Raise a concern regarding the handling of your personal information

Requests may be subject to verification and applicable legal limitations.

To exercise an applicable privacy right, contact us using the information provided in the Contact Us section.

15. Accuracy of Information

You are responsible for providing accurate and up-to-date information when creating an account or placing an order.

Incorrect name, phone number, email address, or shipping information may result in delays, failed deliveries, or difficulties processing your order.

If your information changes, you should update your account information where the relevant functionality is available or contact QualityJewel for assistance.

16. Changes to This Privacy Policy

QualityJewel may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the updated policy will be published on qualityjewel.in with a revised effective date.

We encourage you to periodically review this page to stay informed about how we protect and use personal information.

Your continued use of the website after an updated Privacy Policy is published may constitute acceptance of the revised policy to the extent permitted by applicable law.

17. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact QualityJewel.

QualityJewel
Website: qualityjewel.in
Email: qualityjewel575@gmail.com
Phone: 9732821106
Address: Jagannath Nagar, Melaghata, P.S - Maheshtala, 24 Parganas (South), West Bengal, PIN Code – 700140, India
GSTIN: 19AJSPN4233D1Z1

We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period, subject to the nature of the request and applicable legal requirements.

18. Consent

By using qualityjewel.in, submitting information, creating an account, or placing an order, you acknowledge that you have read this Privacy Policy and understand how QualityJewel may collect, use, process, and protect your information as described above.